Monday, July 26, 2010

Could Nissan improve their webite?

I quite like the Nissan LEAF website (the one for North America) but I do have to admit I have some nits not so much with it but with the amount of public information Nissan is releasing over-all.  As a matter of record, this is a note I've submitted to Nissan in response to a survey they conducted with respect to their web side:

I still want to get more information about the LEAF and
when it will be available in my area (Washington, D.C. &
Suburbs); also, you really should update the information on
my account that says you'll be contacting me by 30 June. 
Clearly you need more time, and that's fine.  What I
suggest as you have some technical wiz go through all
16,384 or so reservations and for those in So Cal, there's
no need to do anything since they're already getting their
Charger inspections and so on updated on your site.  For
those in the rest of CA, WA, OR, AZ and the areas in TN
getting the LEAF in the first run, you should hopefully be
scheduling the inspections there soon so give them a rough
estimate.  For Raleigh, Honolulu and the other second-tier
cities, you should leave them a special note reminding
them they're second tier and will be contacted one all
first-tier accounts are settled.  For everyone else in the
U.S. just mention that they will be able to purchase the
car during general roll-out in spring 2011 with details to
follow once tiers 1 and 2 have been handled (not sure where
Washington, D.C. falls in this; I've heard we're first-tier
by word-of-mouth, but AFAICT we're 3rd tier).  Also, for
Canada, since they appear to be Tier 3, please give them a
similar message (I assume Canada still uses this site since
this is the Nissan North America site, isn't it?)  Finally,
could you PLEASE provide information about the LEAF similar
to the Tesla Roadster in this of their blog entries:
http://www.teslamotors.com/enthusiasts/blog/3859 and
specifically something similar to this excel chart:
https://www.teslamotors.com/display_data.php?data_name=range_table
and if I may be asking could we have a drag tensor over the
car, you know with wind from the forward, right and top
canonical directions?  Okay, I know there I'm asking too
much from your engineers, but it doesn't hurt to ask, does
it?  Finally, would you please release some curves about
heating and cooling the LEAF at different temperatures in
terms of the base load on the battery.  And could that
small Photovoltaic on the roof please run a cooling fan or
something in case I can't plug in at work to reduce the
load on the A/C when I drive home?  Also, when do you
think you're going to hammer down the curb weight?  Ah,
would that I could just have a half-hour with one of your
ichiban engineers!
Now how likely am I to get a response?  Well, let's just say without an e-mail address provided I think never comes to mind, but even if I were to leave one, I think I have more likelihood of affecting things by posting my concerns directly on my blog.